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If you would like to upgrade or downgrade the number of slots your voice server has, you can do so through the billing menu at http://billing.guildlaunch.net/ . To do so...
- Log into your billing account through http://billing.guildlaunch.net/ (This login information may be different from your Gamer Launch account login);
- Click Services from the top navigation bar;
- Click My Services from the dropdown;
- Click View Details next to your voice server information;
- Click Management Actions;
- Select Upgrade/Downgrade Options from that dropdown;
- Choose the new number of slots for your voice server from the Slots dropdown;
- Click Click to Continue;
- Choose whether to pay with PayPal or BitPay;
- Click Click to Continue;
- Pay the generated invoice;
- You're done!
That will upgrade (or downgrade) the server you're using. :)