Why can't anyone hear me on Ventrilo?

It could be a lot of things, all of which are related to your PC and how you have it, or Ventrilo, configured.

Here are some things to look at and verify in your Ventrilo client (on your PC):

  • 1. It could be as simple as you having “Mute Microphone/Binds” checked on your Ventrilo client main window (at the bottom). This must be unchecked for your MIC (iun Ventrilo) to be usable.
  • 2. Make sure you have “Enable outgoing voice communication” checked on the “Voice” TAB.
  • 3. If you have “Use Push-To-Talk Hotkey” checked on the “Voice” TAB, make sure you push & hold the key while you talk.
  • 4. If you do NOT have “Use Push-To-Talk Hotkey” checked on the “Voice” TAB, make sure Ventrilo is picking up your voice (the little speaker icon next to your name will turn green when Ventrilo is transmitting for you). You may need to raise/lower your “Sensitivity” setting to allow this to function correctly. The proper “Sensitivity” setting to 100% dependent on your PC, your MIC and how you speak.
  • 5. You may also need to tweak the “Hardware output mixer (Optional)” settings, ensuring your sound card is selected for “Mixer” and Microphone is selected for “Line”.
  • 6. Verify your “Line Volume” slider, making sure it is not set to “Min” (another value you need to tweak based on your PC, your mic and how you speak).
  • 7. Verify your “Outbound Amplifier” slider, making sure it is not too low (another value you need to tweak based on your PC, your mic and how you speak).
  • 8. Make sure your mic setting in Windows is set to enable the “+20dB Boost”. Where this setting is located is different depending on your version of Windows AND your sound card. You may need to search around for it. One place to look is your Windows “Volume Control”. You can get there by clicking the “Playback (output)” button in Ventrilo setup on the “Voice” TAB. Once there, click “Advanced” in the “Microphone” column and ensure the “+20dB Boost” is checked. This setting may not be in this location for you. If it is not, you’ll need to dig around for it.
  • 9. While in “Windows Volume Control” from #8 above, you may need to have your “Microphone” mute box checked. Some do, some don’t. It’s a setting, again, based on your PC and sound card.

We hope this helps troubleshoot your issue for you. If it still doesn’t work, try changing the CODEC to a lower-end CODEC (use the control panel we provided with your server) and see if it works. If it does, your Sound Card Drivers cannot handle the CODEC you had selected for your server.

If all else fails, search the forums on the Ventrilo Web Site (www.ventrilo.com) for further assistance.

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