Sign up via unique email, not unique alias
I'm evaluating several similar services right now and you use my alias as the primary logon ID, not my email address. However mine is taken. So every time I go to sign up for a sample account, I get mad that my name is taken and I return to evaluating your competitors.
Yes I'm aware that there is some way to later change the name that displays on my posts, this changes nothing for the initial signup process / conversion.
This is not feasible for our system. I’m sorry that it has caused you some inconvenience, as this is not our intention.
I’m going to go ahead and paste GL_Stephen’s comment for a more in-depth explanation.“Our system allows people to be members of multiple sites and for users to PM each other by name. This requires unique names. Due to the sheer number of sites that host with us, and the millions of registered users that we have, there is some contention for names. That being said, the system also allows for a simple guild tag after your name to make a unique and not ugly name. Your name can also be updated, so if your guild changes you can update the tag part.”
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Lakh commented
I just thought I'd add some feedback.
This approach to naming led my guild to dismiss Guildlaunch out of hand, irrespective of all other features.
If "Bob" in the guild can't be "Bob" on the website, it's an instant failure for us.
There are ways for the users to get around this limitation, but why would we when we've got no commitment to the Guildlaunch service & are looking for a feature set that suits us?
The rest of the service looked solid & praiseworthy, but this is a dealbreaker.
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AdminGL_Stephen (Admin, Gamer Launch) commented
Our system allows people to be members of multiple sites and for users to PM each other by name. This requires unique names. Due to the sheer number of sites that host with us, and the millions of registered users that we have, there is some contention for names. That being said, the system also allows for a simple guild tag <Guild> after your name to make a unique and not ugly name. Your name can also be updated, so if your guild changes you can update the tag part.