Knowledge Base

← Customer Feedback for Guild Launch
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  1. Account

    1. How do I change my user name, email address and/or password?
    2. How do I contact support personnel?
    3. How do I delete my account?
    4. How do I delete my guild site?
    5. How do I stop receiving emails when I recieve a Private Message?

  2. Billing

    1. Can I let my players pay for the site subscription? If so, how?
    2. How do I cancel my subscription?
    3. How do I change my guild hosting subscription?
    4. How do I remove advertisements from my site?
    5. I forgot to cancel my subscription and got rebilled! What do I do?

  3. Forums

    1. Can I make subforums on my guild site? What can I do with that?
    2. How do I delete a topic?
    3. How do I make it so that only a few people can read (or even see) this forum I made?
    4. How do I sticky a post?
    5. Post is Answered functionality

  4. Members and Recruitment

    1. FAQ - Member Management and Recruitment
    2. How can I add members without them sending an application?
    3. How can I recruit for my guild on Guild Launch?
    4. How do I give awards to my members?
    5. How do I make an application for my guild site?

  5. Mumble

    1. How do I change my Mumble username from 'admin' to something else?
    2. How do I display the status of my Mumble server on my guild site?
    3. Where do I download Mumble?
    4. Where do I order a Mumble server?

  6. Rapid Raid and Raid Tracker

    1. How do I sign up for a raid?
    2. How do I waitlist someone in Raid Tracker?
    3. Rapid Raid FAQ (What do these pages do?)
    4. What do DKP and EPGP mean?
    5. What does the raid roster do?

  7. Site Customization

    1. Can you add this game?
    2. How can I get my server added?
    3. How do I add an image to the left of my URL (a favicon)?
    4. How do I change or customize my guild logo?
    5. How do I make a newsletter?

  8. Ventrilo

    1. How do I become an admin for my Ventrilo server?
    2. How do I cancel my Ventrilo server?
    3. How do I create channels, subchannels and user names for my Ventrilo server?
    4. How do I order a Ventrilo server?
    5. How do I rename my Ventrilo server or change the port/server?

  9. All articles

    1. Can I let my players pay for the site subscription? If so, how?
    2. Can I make subforums on my guild site? What can I do with that?
    3. Can you add this game?
    4. FAQ - Member Management and Recruitment
    5. How can I add members without them sending an application?

Knowledge Base and Helpdesk

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